GROSC Advanced Routing.

28 juni 2023

That’s GROSC Advanced Routing for OpenScape Xpert. We’ve collected feedback on our customers’ OpenScape Xpert environments over the years and developed a new service from it. GROSC Advanced Routing brings Contactcenter features in the trusted user interface of OpenScape Xpert.

GROSC Advanced Routing
  • Integration of OpenScape Xpert and OpenScape Contactcenter solution
  • Unique integration between two highly valued OpenScape solutions
  • High availability and reliability
  • OpenScape Xpert users benefit from various Contactcenter features
  • Prevents overload in control rooms
  • Decreases employee stress
  • Spreads out peak loads
  • Minimizes false 911 calls

Want to learn more about GROSC Advanced Routing for OpenScape Xpert? We would be happy to make an appointment for a comprehensive demo and to tell you more. Please fill out the form below if you are interested, and we will contact you as soon as possible.

    Want to know more about what GROSC can do for you? Then contact us at or call 088-126 71 00. Our specialists are ready to assist you.

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    Wij zijn GROSC. Wij leveren telecommunicatiesystemen waar communicatie van levensbelang is. U moet blind kunnen vertrouwen op telecommunicatie. GROSC maakt dat mogelijk voor uw organisatie.