Telecommunications in control room ‘Oost-Nederland’


On 21 March 2023, the largest regional control room in the Netherlands was inaugurated. This control room, called Meldkamer Oost – Nederland , is located in Apeldoorn and houses police, fire brigade and ambulance dispatchers. Previously, these operators were spread across the control rooms in Arnhem, Nijmegen, Hengelo, and Apeldoorn, but from March 2023 they are working from one central location.

Aid for 3.3 million people

he new emergency room assists 3.3 million residents from 79 municipalities and two provinces The various emergency services work together 24/7 and 365 days a year from a specially designed building to receive emergency calls via 112. Training facilities and workplaces for support staff have also been realised in the new control room.

Telephony solution for ‘Meldkamer Oost-Nederland’

We are enormously proud to have been able to Meldkamer Oost-Nederland with its telephony solution. We installed a Unify OpenScape Xpert turret on about 80 reporting tables. The OpenScape Xpert system is chara cterised by its very high reliability and user-friendliness for switchboard operators. We integrated the Unify system with the existing 112 lines and the current control room information system (GMS).

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