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Financial sector

Financial sector:
ultimate speed, reliability and seamless communication

When markets move, you want to be sure you can trade without technical limitations or interruptions. Although most transactions take place digitally, telephony remains essential. For example, for special deals, as a backup in case of network problems, or in countries where digital infrastructure is less reliable.

In these situations, you don't want to have to think about whether you are reachable; you want it to work. That is why banks and financial institutions worldwide choose proven technology that keeps communication available at all times, even under high pressure.

Our solutions for the financial sector

Our solutions are designed for organisations operating in dealing rooms, control rooms and command centres, environments where speed and continuity are crucial. Our technology enables you to respond quickly and effectively to market developments, remain accessible during peak loads or outages, and maintain complete control over data, infrastructure and security.

  • OpenScape Xpert - Every day, dealing rooms process hundreds of calls. Our OpenScape Xpert system offers a fully customisable user interface with multiple simultaneous lines. This allows you to handle calls very quickly, thereby increasing efficiency and productivity.
  • OpenScape Voice - The ever-beating heart of your business telephony. With a theoretical availability of 99.999%, OpenScape Voice offers a virtually infallible telephony platform. Installed on your (virtual) servers, you have complete control over availability and call data and have access to a highly scalable and, above all, secure infrastructure.
  • Integrations with existing systems - Trade, customer management and data processing can all take place in different systems. At GROSC, we offer integrations with existing CRM systems and call recording systems, for example. Where no standard interface is available, we can provide a customised integration specifically for you.
  • Security – OpenScape Xpert and OpenScape Voice are the cream of the crop when it comes to security. The proof: the systems are JITC certified by the US Department of Defence. Together with our 24/7 service and proactive security patching, you are guaranteed that your system will always be provided with the latest updates. In addition – as we mentioned earlier – you have complete control over the availability of the solution. No one outside your organisation has the means to influence your services.
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Your telecommunications, always flawless.

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