Odigo

Odigo is a leading European provider of CCaaS (Contact Centre as a Service) solutions. With over 40 years of experience and more than 3 billion interactions per year, serving over 250 large companies worldwide, Odigo offers a scalable and open platform for omnichannel customer service.

Why does GROSC work with Odigo?

Many of our customers are in critical sectors. When those customers are looking for a CCaaS solution, US International Trade Laws can have a major impact on the available providers.

By partnering with Odigo, GROSC can offer a CCaaS solution that gives the end customer complete control over their data and accessibility.

Odigo's scalability and robustness make it a strong partner for optimising the customer experience in high-volume and complex environments.

Odigo partner programme

GROSC followed an intensive training programme at Odigo University in 2024 and 2025, which means we can now call ourselves a registered reseller of Odigo.

What does this mean for our customers?

Thanks to our collaboration with Odigo, our customers benefit from a future-proof omnichannel contact centre that grows effortlessly with the organisation, offers AI capabilities and meets the most stringent requirements of customers in critical sectors.